Cookie Policy

How this site uses Cookies

Cookies are very small text files that are stored on your computer or mobile phone when you visit most websites. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Some cookies are essential for our websites to work, for example to remember what you have added to your basket while you browse the site.

Our cookies help us to:
  • Make our website work as you’d expect
  • Remember any settings you may have specified during and between visits
  • Improve the performance and security of our site
  • Continuously improve our website for your benefit
  • Make our marketing more efficient
We do not use cookies to:
  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Types of cookies used on this site

Specifically, we use the following cookies on this site:

First party cookies
  • Analytics: We use Google Analytics to track how many visitors we are getting, how they use our site and how they found us. The data we collect is anonymised and so cannot be linked back to any individual. Find out more about the Google Analytics cookie policy. We also use HotJar Analytics in order to better understand our users’ needs and to optimize this service and experience. Hotjar helps us better understand our user’s experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.). This enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect anonymised data on our users’ behavior and their devices (in particular device’s IP address (only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link
  • System cookies – core functionality: These use session cookies which are deleted after each ‘session’. When you are browsing our website(s), it will save information about your activity for the duration of your visit, but the cookie will be deleted from your computer as soon as you close your browser. Without a session cookie, each item you place in your shopping basket will disappear by the time you reach the checkout. System cookies allow the website it’s most critical functions.
  • Security: We use security software on this site that may set cookies in order to determine or remember whether you have permission to perform certain actions on this site. The vast majority of visitors to this site will not receive a cookie from this software.
Third party cookies
  • Social Media Sharing and Integration: We use Facebook functionality or other social media sharing options within this site so that you can share items of interest, or become a fan of our social media profiles. Find out more about Facebook’s cookie policy or visit the social media sites you use to view their privacy and cookie policies.  These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol. Any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a  legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.
  • Behavioural Remarketing: We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.  
  • Embedded rich media content: We may use embedded content, delivered by services such as YouTube or Vimeo to provide more engaging ways to deliver content on our site. To protect your privacy, wherever possible, we will use a cookie-free implementation to embed rich content. Find out more about YouTube’s Cookie policy, and Vimeo’s cookie policy.

The below list details the cookies used in our website.

COOKIEDESCRIPTION
CONSENTYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category .
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
frFacebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
IDEGoogle DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
mNo description available.
NIDNID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.
test_cookieThe test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVEA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
wpfront-notification-bar-landingpageThis cookie is set by WPFront Notification Bar WordPress plugin. The cookie is used to determine whether the visitors have decded o show or hide any current notification bars on the website.
wp_woocommerce_session_36f418803d379d160fb83ab88bcecfc8No description
YSCYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
_fbpThis cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_148364603_1Set by Google to distinguish users.
_ga_26EGLY9EL7This cookie is installed by Google Analytics.
_gidInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_hjAbsoluteSessionInProgressHotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeenHotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjidThis is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script.
_hjIncludedInPageviewSampleHotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit.
_hjIncludedInSessionSampleHotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s daily session limit.
_hjTLDTestTo determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
__stripe_midThis cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server.
__stripe_sidThis cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server.

Granting us permission to use cookies

If the settings on the web browser you are using to view this website are set to accept cookies we take this, and your continued use of our website, to mean that you are fine with our use of cookies as outlined in this document. Should you wish to remove or reject cookies from our site you can learn how to do this below. Preventing cookies from being set will likely mean that our site will not work as you would expect.

Disabling cookies

As a rule, cookies will make your browsing experience better. This is why most web browsers automatically accept cookies by default.

You can change your browser settings to refuse to set cookies if you prefer, and you can also delete any cookies already stored on your computer. However, disabling cookies may stop our website (and many others) from functioning properly.

To find out more about disabling cookies, use the Help menu in your web browser or take a look at the About Cookies website which offers further guidance.